BATON ROUGE - Many residents of the area may find they’ve had important documents destroyed or lost during the chaos that followed recent flooding. Below is a helpful contact info guide for securing new documentation:

SNAP Cards
(Food Stamps): Phone: 1-888-524-3578
Website: www.dcfs.la.gov/DSNAP

Green Cards
Phone: 800-375-5283
Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates
Phone: 225-342-9500
Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses
Phone: 888-214-5367
Website: http://omv.dps.state.la.us

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes
Phone: 877-275-3342
Website: https://www.fdic.gov

Credit Cards – Contact the appropriate issuing institution:

American Express: 800-327-1267
https://www.americanexpress.com/us/content/help/lost-stolen-card.html 

Discover: 800-347-2683
https://www.discover.com/credit-cards/help-center

MasterCard: 800-627-8372
https://www.mastercard.us/en-us/consumers/get-support.html

Visa: 800-847-2911
https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion
Phone: 877-322-8228
Website: https://www.annualcreditreport.com/index.action

Social Security Cards
Phone: 800-772-1213
Website: https://www.ssa.gov/ssnumber

Fraud Alerts or a Credit Freeze
Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

Other Support Resources

Identity Theft Resource Center
Phone: 888-400-5530
Website: http://www.idtheftcenter.org
Email: info@fightidentitytheft.com

Medicare Cards
Phone: 800-772-1213
Website: https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708

Passports
Phone: 877-487-2778
Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds
Phone: 844-284-2676 (toll-free)
Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns
Phone: 800-829-1040
Website: https://www.irs.gov/uac/About-Form-4506T

Military Records
Phone: 866-272-6272
Website: https://www.archives.gov/veterans/military-service-records

Insurance Documents
Phone: Check with your insurance agent.
Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Real Estate and Property Records (Mortgage Documents, Deeds, etc.)
Phone: Contact your agent.
Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html

Medical and Prescription Records
Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency
Contact your local utility company to obtain a recent bill.

National Archives Records
Phone: 866-272-6272
Website: General: http://www.archives.gov/preservation/records-emergency/public.html
Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html

NOTE: FEMA nor News 2 endorse any specific products or services listed above.